Frequently Asked Questions
ppvip Frequently Asked Questions — Deposits, VIP and Account
Questions that come up when using ppvip — how to deposit via bKash or Nagad, how to play games on mobile, how VIP cashback is calculated, account management and live casino tables — you will find detailed answers to all of them on this page. Applicable to members aged 21 and above.
Table of Contents
Deposit Questions
ppvip does not charge any fees when you deposit via bKash, Nagad, Rocket, Upay or bank transfer.
However, your mobile banking app or bank may apply its own transaction charges according to its own policy.
It is good practice to confirm the exact amount before completing a deposit.
Log in to ppvip, go to the Deposit section and select Nagad. Send the required amount from your Nagad app to the number displayed.
Save the transaction reference number and enter it in the form. The minimum deposit amount is ৳100.
Go to the ppvip login page to access your account and confirm the deposit request.
Select the bKash option from the ppvip deposit page. Send money to the bKash number shown and note the transaction ID.
Then enter the amount and transaction ID in the ppvip deposit form and submit. The minimum deposit is ৳100.
Your account balance is usually updated within a few minutes.
The minimum deposit amount at ppvip is ৳100 for all payment methods — bKash, Nagad, Rocket, Upay and bank transfer.
The minimum withdrawal amount is ৳500. New members can receive a 200% bonus on their first deposit, up to ৳8,000.
For example: depositing ৳1,000 gives a ৳2,000 bonus and a total balance of ৳3,000; wagering requirement is ৳20,000.
Withdrawal requests at ppvip are usually processed within 5 to 30 minutes. Withdrawals are available via bKash, Nagad, Rocket, Upay and bank transfer —
all methods are supported. The minimum withdrawal amount is ৳500. Having a verified account speeds up the process.
You can find full withdrawal terms on the Terms and Conditions page.
Playing on Mobile
ppvip's server records the result of every spin or hand. Once your connection is restored and you log back in,
you can continue from where you left off or view the final result. There is no risk of losing your balance or winnings.
Keeping your mobile data or Wi-Fi connection stable will give you a smoother experience.
First, clear your browser's cache and cookies. In Chrome, go to Settings → Privacy → Clear browsing data, delete Cached images
and Cookies, then refresh the page. If you are using the ppvip app, you can also clear the app cache.
If the problem persists, contact live chat — the support team is available 24 hours a day.
Yes, the ppvip site works fully in a mobile browser. You can access the site from Chrome, Firefox or Safari and
play slots, live casino and fishing games. All features are available without installing the app.
Loading is generally faster when using the ppvip app.
ppvip is available as both an Android (APK) and iOS app. These can be obtained through official channels.
It is safer not to download from any third-party site, as this keeps your device secure.
Contact live chat for the latest information about the app.
ppvip works on both Android and iOS platforms. For the browser version, an updated Chrome, Firefox, or Safari is all you need.
Some games may run with limited functionality on Android 6 or below, or iOS 12 and older. It is recommended to keep your phone's operating system
updated for a smooth experience.
VIP Benefits
ppvip's VIP program has 4 tiers: Bronze, Silver, Gold, and Platinum. Bronze members receive up to 0.3% weekly
cashback; Silver gets 0.6%, Gold gets 0.9%, and Platinum gets up to 1.2% weekly cashback.
Visit the ppvip VIP page for full details on the benefits of each tier.
ppvip VIP members receive, alongside weekly cashback, priority support, special promotions, and customized offers for higher-tier members.
As you move up to higher tiers, the personal experience improves further.
Weekly cashback is calculated based on the net losses for that week.
Weekly cashback is calculated based on total losses minus total winnings for that week.
Example: if a Gold tier member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.9% = ৳180.
This cashback is added directly to the account.
You can move up to higher tiers by regularly playing games and continuing betting activity at ppvip.
Progressing through each tier depends on overall consistency of play — by staying active over a set period,
it is possible to move from Bronze to Silver, Silver to Gold, and eventually reach Platinum.
Account & Login
After logging into your account, you can update personal information by going to the profile settings section.
Some changes may require identity verification (OTP or documents).
If you are unable to change certain information yourself, let the support team know via 24/7 live chat — they will assist you in Bengali.
To register at ppvip, go to the site and fill out the registration form. An account can be created with a mobile number, username, and password.
It is important to provide accurate information during registration as it will be verified at the time of withdrawal.
Membership is for those aged 21 or above only. Each person may open only one account.
At ppvip, usernames must generally be between 6 and 20 characters — use only English letters and numbers.
Passwords should be at least 8 characters long and include a mix of uppercase letters, lowercase letters, and numbers.
It is safer not to use your own name or date of birth as your password.
When logging in from a new device, OTP verification may be required for security — a code will be sent to your registered mobile number.
Entering the code will complete the login. This verification process keeps your account protected from unauthorized access.
Go to the ppvip login page to access your account directly.
Clicking the "Forgot password?" link on the login page will send a password reset code to your registered mobile number.
Enter the code to set a new password. If your mobile number has changed or you face any other issue,
contact ppvip live chat — the support team will resolve the problem in Bengali.
Live Casino Questions
In roulette, a spinning wheel has numbers 1 to 36 and a zero. You bet on where the ball will land.
The simplest bets are red/black or odd/even — these have nearly a 50% chance of winning.
ppvip offers roulette tables from Evolution and Pragmatic Play Live, with the option to chat in Bengali as well.
Yes, Teen Patti and Andar Bahar are available in ppvip's live casino.
In Teen Patti, the best hand is made from three cards — in a player-to-player format. In Andar Bahar, the dealer places one card
in the middle; you bet on whether the matching card will fall on the left (Andar) or right (Bahar) side.
These games are quite popular in Bangladesh as they are familiar.
ppvip's live casino runs well on mobile. Tables from Evolution, Ezugi, and Pragmatic Play Live can be viewed
in streaming-quality video on the mobile browser and app. With a stable 4G or Wi-Fi connection, playing in real time with a live dealer
is comfortable. On a slow connection, video quality can be reduced.
ppvip's live casino has separate tables for different budgets — you can choose from low-stake tables to high-limit tables.
Before sitting at any table, the minimum and maximum bet information is shown on screen.
Visit the ppvip casino page to find out about all live casino options.
Didn't find the answer?
If you did not find the answer to your question on this page, ppvip's support team is ready to help you in Bengali and English, 7 days a week, 24 hours a day. For any issue — deposit, withdrawal, account, or game — contact us directly.
Live Chat Support
Click the live chat button at the bottom right of any page on the site. You will get a response within a few minutes on average.
Email Support
To share detailed information, write to us by email: [email protected]